Terms and Conditions
Franky Fitness upholds safety, Australian Government legislation your health to the upmost standard this is why we have created the Terms and conditions out lined below.
Introduction
This website (Website) is operated by ABN 94 102 788 339 (Fanky fitness, Francis D Smyrnis). By using or accessing this Website, you agree to these terms and conditions. If you don’t agree to these terms & conditions, please don’t use or access this Website. Franky Fitness may change these terms and conditions from time to time, so you should check these terms and conditions regularly.
Your physical condition
Although at Franky Fitness it is first priority to ensure you are safe at all times and undertaking exercise in a safe manner you must acknowledge the risks and dangers associated with strenuous exercise and exercise in general that forms part of the content and services, which include, but are not limited to serious bodily injury, death or other damage or injury. You assume all such risks and responsibility for damages, liabilities, losses or expenses which you may incur as a result of your participation.
Each time you use this Website, you must ensure you are in good physical condition and know of no medical or other reason why you should not exercise. If unsure, you should not use the Website until you have sought appropriate medical guidance and been given the go-ahead. Please inform us if you are unsure about this so we can work with you to provide the safest option possible.
You agree to give us all relevant personal health and fitness information both before and during the course of any exercise program or other activity. You also agree to complete our Pre-Exercise Questionnaire upon our request and a wellness assessment in order for us to understand your goals and requirements. In some cases, responses you give will require that you get medical guidance before exercising. You acknowledge that pre-exercise or other screening is no substitute for medical advice and does not guarantee against injury or death.
You promise that information you give us will be true and accurate and not misleading in any way. You must not use the Website if you are suffering from any illness, disease, injury or other condition that could be a risk to your health or safety or that of other members and others. We may suspend or cancel your membership/account/ session or program if we have reason to suspect that you have not complied with this paragraph or these terms & conditions more generally.
Franky Fitness make no guarantee, warranty, representation or promise of any health outcomes associated with your use of the Website, including but not limited to injury recovery, injury prevention, weight-loss, weight gain, strength gain or other changes in body composition or your health or wellbeing. We do however work with medical and allied health practitioners to assist you in the best way we possibly can with the given situation.
Eligibility
For safety and security reasons you must be at least 18 years old to partake in Franky Fitness Training. However, if you are 16 or 17 years of age, and both you and your parent or guardian agree to the Special Conditions for 16-17 Year Olds with Franky Fitness training an exception will be made. This will include a parent or guardian supervising a minor through a face to face session.
We have the right to refuse to deal with you, at any time, at our sole discretion if this arrangement is broken or a situation arises where a negative effect on our reputation is given to the market place.
Additionally if we believe that you may or will bring our reputation down in general to the market place you are in breach of these terms and conditions.
Your use of this Website
You must not:
use this Website (including by posting content) in a manner that violates a law or regulation of any country or may cause harm, distress or loss to any person;
disrupt, interfere with, reverse engineer or compromise the security of this Website or any software or hardware used in connection with this Website; or
restrict, inhibit or interfere with any other user’s use or enjoyment of this Website.
Face to Face session Arrangement
The location for face-to-face coaching services will be confirmed prior to the commencement of any sessions.
These sessions are primarily conducted on Saturday mornings at gyms located in Melbourne's southeast. On occasion, alternative arrangements can be made for Franky Fitness to provide services at other gym locations, subject to prior discussion. Any associated travel costs and gym access fees will be the responsibility of the client.
Pricing and Package options
For in-gym training, sessions must be scheduled in advance, and pricing may vary to accommodate gym entry and related fees. Please contact us for detailed information regarding these charges.
All package options, standard sessions, online coaching services, and custom program creations must be paid for in full prior to the commencement of Franky Fitness services. Online coaching requires a minimum commitment of one month, with payment made upfront. Cancellation of online coaching services is only possible after this initial period.
Custom program creations are non-refundable due to the time invested in crafting these tailored plans. However, they can be amended up to two times to ensure they meet your needs and facilitate your progress.
Missed sessions and Refunds
If you have missed a session or are unable to attend a session please contact us so we can reschedule an alternative date or time. Refunds will not be granted if you have missed a session.
Refunds are not given in general however if you believe you have a genuine reason to require one please contact us.
Payment
We take both cash and bank transfer payment.
Leave and Holidays
Please contact us so we can discuss when we can reschedule your sessions or online coaching.
Franky Fitness closure
At times, Franky Fitness may close for seasonal holidays or personal leave. During these periods, response times to emails and inquiries may be slightly delayed. However, we remain committed to addressing your questions and providing support as promptly as possible upon our return. Your patience and understanding are greatly appreciated.